Last year, the Better Business Bureau (BBB) received nearly 10,000 complaints against contractors, indicating that many Americans have trouble seeking trustworthy contractors. Contractor complaints rank 13th in terms of frequency among the nearly 4,000 different types of complaints approved by the BBB. If you are looking for more tips, check out navigate to this website
Despite the high number of BBB complaints filed against some contractors, the vast majority of contractors are trustworthy and follow the rules. Here are some pointers on how to select a contractor you can trust for your home improvement project:
1. Seek out recommendations.
A direct recommendation from someone you trust, such as a family member, friend, or neighbour, who has already completed a similar project, is the best way to find a good contractor. Alternatively, ask your nearest hardware or home improvement store for a contractor referral.
2. Request a price quote.
Yes, it might seem silly and obvious, but some contractors will give you a quote for a home improvement project over the phone, even if you haven’t seen the project yet! While this is common practise for electricians and plumbers for routine jobs, it is not the case for home improvement projects.
3. Make contact with your sources.
Until hiring a contractor, speak with previous clients to find out how dependable, fast, and reasonably priced they believe your contractor candidate is. Were they satisfied with the work but felt it took too long to finish, or did the contractor complete the project on schedule and on budget? A list of satisfied customers who have agreed to serve as references will be provided by reputable contractors. If your future contractor can’t provide you with the names, phone numbers, and e-mail addresses of previous happy customers, consider it a’red flag.’
4. Make sure you’re covered by liability insurance.
Contractors may or may not be expected to carry liability and medical insurance in your state, but anyone employed in your home should! Before signing any contracts, demand that the contractor show a certificate of insurance, and contact the insurer to confirm that the policy exists and what it covers. The contractor’s general liability insurance should cover at least 100% of the value of your house.
5. Conduct a background investigation.
If the contractor has nothing to hide, he would not be insulted. Also, find out whether he plans to subcontract any jobs, and conduct a background and financial check on those contractors.
6. Make credit and bank references a requirement.
Most contractors maintain accounts with local vendors, so you won’t have to make big, upfront payments. Contractors with no credit should be avoided. Many consumer complaints stem from “fly-by-night” contractors who promise to do work but then disappear with your money. These phoney contractors keep the scams running by shifting their base of operations on a regular basis. Consider recruiting contractors who are based in your area and have a good reputation.